COVID-19 SUPPORT & SERVICES
Though the COVID-19 pandemic has largely come to an end, our nation and the world continue to face unprecedented challenges. It is vital for industry leaders to unite and leverage partnerships and technology to benefit the communities they serve. Our team has been involved in the pandemic response in several large metropolitan areas since March 2020, assisting in mass vaccination plans, cost recovery services, vaccine distribution, and more. ISC is continuing to work with our clients and partners to develop tools and technologies to help proactively manage the COVID-19 response and recovery.
Download BrochureOUR SERVICES
RECOVERY
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American Rescue Plan Act (ARPA)
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After Action Reports (AAC)
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Improvement Plan(s)
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Vaccine Studies
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Cost Reimbursement
RESPONSE
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EOC Support
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Point of Dispensing (POD)
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Joint Information System (JIS)
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Joint Information Center (JIC)
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Medical Counter Measures
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Mass Fatality Plan and Operations
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Crises Communication
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Incident Management Support
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Alternate Care and Housing Operations
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Joint Field Office (JFO)
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Response Plans
PREPAREDNESS
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Emergency Planning
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Medical Disaster Plans
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Emergency Operations Plans
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Incident Command Training
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Continuity of Operations Plan
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Continuity of Business
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Continuity of Government
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Virtual Exercises
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ESF 8
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Public Information Plans
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High Consequence Disease Plan(s)
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Point of Dispensing Training
COVID-19 COST RECOVERY
ISC is supporting numerous counties, municipalities, hospitals, universities, and schools across the nation to provide technical assistance in identifying COVID-19 eligible costs for FEMA Public Assistance. ISC has already identified and secured over $20 million dollars in eligible FEMA Public Assistance for COVID-19.
Learn How We Are Simplifying Grant Management
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20019/11 AttacksPerformance
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2005U of Chicago, School of Public HealthPerformance
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2005Hurricane Katrina - Health & Hospitals RecovePerformance
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2007DuPage Public Health PreparednessPerformance
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2008Chicago Metro Area Public Health PreparednessPerformance
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2009Chicago H1N1 Response OperationsPerformance
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2010Illinois Statewide Public Health Emergency Preparedness Program SupportPerformance
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2011Cook County Public Health Technical SupportPerformance
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2012Hurricane Sandy NYC Health & Hospitals Disaster ManagementPerformance
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2013University of Miami Medical Tabletop ExercisePerformance
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2013Performance
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2014TX Ebola Outbreak Response OpsPerformance
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2014Miami Children's Hospital Continuity of Operations PlanningPerformance
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2015Miami-Dade County Medical Management Disaster Cost Recovery StrategyPerformance
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2015Kansas City Region Health & Medical PlanningPerformance
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2015Oakland County MI - Active Shooter Emergency Medical Response StrategiesPerformance
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2016Hamilton County OH Infectious Disease Tabletop Exercise and Improvement PlanPerformance
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2016South Florida Community Resiliency StPerformance
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2016DHHS - Nationwide Public Health Preparedness WorkshopsPerformance
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2017Maricopa County Health Department Point-of-Dispensing StrategiesPerformance
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2017Operation Connect Mass Casualty ExercisePerformance
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2018Zika Virus Health Response PlanningPerformance
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2018Kansas City Functional Needs Community Service Provider Network ResiliencyPerformance
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2020Cook County IL COVID-19 Response 7 Recovery SupportPerformance
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2020State of Ohio COVID-19 Technical SupportPerformance
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2021San Antonio Post COVID-19 Organizational RealignPerformance
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2021Maricopa County Public Health Technical SupportPerformance
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20019/11 AttacksPerformance
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2005U of Chicago, School of Public HealthPerformance
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2005Hurricane Katrina - Health & Hospitals RecovePerformance
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2007DuPage Public Health PreparednessPerformance
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2008Chicago Metro Area Public Health PreparednessPerformance
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2009Chicago H1N1 Response OperationsPerformance
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2010Illinois Statewide Public Health Emergency Preparedness Program SupportPerformance
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2011Cook County Public Health Technical SupportPerformance
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2012Hurricane Sandy NYC Health & Hospitals Disaster ManagementPerformance
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2013University of Miami Medical Tabletop ExercisePerformance
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2013Performance
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2014TX Ebola Outbreak Response OpsPerformance
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2014Miami Children's Hospital Continuity of Operations PlanningPerformance
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2015Miami-Dade County Medical Management Disaster Cost Recovery StrategyPerformance
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2015Kansas City Region Health & Medical PlanningPerformance
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2015Oakland County MI - Active Shooter Emergency Medical Response StrategiesPerformance
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2016Hamilton County OH Infectious Disease Tabletop Exercise and Improvement PlanPerformance
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2016South Florida Community Resiliency StPerformance
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2016DHHS - Nationwide Public Health Preparedness WorkshopsPerformance
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2017Maricopa County Health Department Point-of-Dispensing StrategiesPerformance
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2017Operation Connect Mass Casualty ExercisePerformance
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2018Zika Virus Health Response PlanningPerformance
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2018Kansas City Functional Needs Community Service Provider Network ResiliencyPerformance
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2020Cook County IL COVID-19 Response 7 Recovery SupportPerformance
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2020State of Ohio COVID-19 Technical SupportPerformance
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2021San Antonio Post COVID-19 Organizational RealignPerformance
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2021Maricopa County Public Health Technical SupportPerformance
RESOURCES
COVID-19 REOPENING TOOL KITS
- White House Guidelines on Opening Up America
- John Hopkins Principles for Phased Reopenings During COVID-19: Guidance for Governors
- CDC Reopening Guidance for Businesses
- When and How to Reopen After COVID-19
- When and How to Close Due to COVID-19 Spread
- NAM American Renewal Action Plan – COVID-19
- Various State Re-opening Strategies
COVID-19 HEALTHCARE PREPAREDNESS TOOL KITS
- COVID-19 Healthcare Preparedness Tools
- COVID-19 Mental Health Tool Kits
- Infectious Disease Society of America COVID-19 Resource Center
- Mental Health America COVID-19 Tool Kit
COVID-19 BUSINESS CONTINUITY TOOL KITS
- CDC Interim Guidance for Business and Employers to Plan, Prepare and Respond to COVID-19
- Business Planning Checklist for Pandemics
- CGMA Scenario Planning Toolkit
- Business Continuity Planning Guidance
- Business Continuity Toolkit for COVID-19
- Ready Business
- Supply Chain Management Guidelines and Resources
- Supply Chain Guidelines for Multinational Enterprises
- DHS Critical Infrastructure Workforce
- Restaurant Business Continuity Basics for COVID-19
- Restaurant COVID-19 Resources by State
- Restaurant COVID-19 Resource Directory
- Manufacturers COVID-19 Resources
COVID-19 COOP & COG TOOL KITS
- DHS Continuity of Operations Guidance
- COVID-19 COOP Best Practices
- Continuity Assessment Toolkit
- Continuity of Operations Planning Tool Kit
- COVID-19 Reconstitution Considerations
- Guide to Continuity Program Management
COVID-19 SPECIAL POPULATION TOOL KITS
COVID-19 Vulnerable Populations Tool Kits
- Community Vulnerability, Risk, and Resiliency (CVR2) Tool
- CHCS Medicaid Population Needs
- COVID-19 Interim Guidance for Homeless Service Providers
- COVID-19 Vulnerability Map
- National Alliance of Mental Illness COVID-19 Resource Guide
- Society of Critical Care Medicine Resources
- COVID-19 Guidance for Persons with HIV
- COVID-19 and People Living with HIV FAQ
- Buprenorphine Access During COVID-19
- HCT Guidelines from the American Society of Transplantation and Cellular Therapy
- HCT Guidelines from the European Society for Blood and Marrow Transplantation
- COVID-19 Cancer Patient Care
- COVID-19 Cardiac Guidance
- Organ Transplant Resources
- Pediatric Care Resources
- Outpatient COVID-19 Assessment and Management for Pregnant Women
- Equity in Building Resilience in Adaptation Planning
- Guidance on Compliance with Title VI of Civil Rights Act of 1964
- Ensuring Effective EM for Access and Functional Needs
- Tips and Tools for Reaching Limited English Proficient Communities
- Local Planning Guide for Disaster Recovery Homelessness
- Response Guide for Disaster Recovery Homelessness
- Recovery Guide for Disaster Recovery Homelessness
COVID-19 EXERCISE AND TRAINING TOOL KITS
COVID-19 Exercise Tool Kits
COVID-19 Training Tool Kits
- Training – Standard Precautions – Hand Hygiene
- Training – Introduction to Go.Data
- Training – How to Put On and Remove PPE
- Training – Severe Acute Respiratory Infection Treatment Facility Design
- Training – COVID-19 Infection Prevention & Control
- Training – Intro to Emerging Respiratory Viruses & COVID-19Training – Intro to Emerging Respiratory Viruses & COVID-19
- Training – Clinical Care Severe Acute Respiratory Infection
- Training – Resuscitation Area Designation Tool
COVID-19 PUBLIC OUTREACH & COMMUNICATION TOOL KITS
COVID-19 Exercise Tool Kits
- Infographic: Symptoms of Coronavirus or Something Else
- Infographic: Inhaler Quantity Limits
- GIF – Do Your Part
- Infographic: COVID-19 Social Distancing
- Infographic: Losing or Gaining Other Health Insurance
- Screensaver: How to Practice Social Distancing
- Screensaver: Social Distancing – Why it MattersInfographic: COVID-19 Pharmacy Beneficiary Options
- Infographic: COVID-19 Pharmacy Beneficiary Copayments
- TRICARE Pharmacy: Social Distancing Poster
- TRICARE Pharmacy: Social Distancing Screensaver
- Social Media: Social Distancing
- CDC Poster (PDF): Stop the spread of germs
- CDC Poster (PDF): Wash Your HandsCDC Printable Fact Sheets and PostersTRICARE Article: Tracking COVID-19: Keep Healthy Habits in MindFactsheet: Force Health Protection Conditions
- CDC Web Page: Prevention and Treatment
- TRICARE Pharmacy Home Delivery FactsheetTRICARE Screensaver: COVID-19 Prevention
Signs and Symptoms Messaging
- TRICARE Fact Sheet: What to do if you have symptoms of COVID-19
- TRICARE Article: Tracking COVID-19: Know the Symptoms and What to Do
- CDC Video (Hand Washing)
- CDC Poster (PDF): Symptoms of Coronavirus Disease 2019CDC Printable Fact Sheets and PostersCDC Web Page: Prevent the spread of COVID-19 if you are sick
What to Do if You are Sick Messages
- CDC Web Page: Prevent the spread of COVID-19 if you are sick
- CDC Fact Sheet (PDF): What to do if you are sick with coronavirus disease 2019
Social Media Messages
- Social Media: COVID-19 Myth vs. Fact 1
- Social Media: COVID-19 Myth vs. Fact 2
- Social Media: COVID-19 Myth vs. Fact 3
- Instagram post: MHS Nurse Advice Line
- Social Media: COVID-19 Question and Answer 1
- Social Media: COVID-19 Question and Answer 2
- Social Media: COVID-19 Question and Answer 4
- Social Media: COVID-19 Symptoms
- Instagram: How do I know if I have COVID-19
- Instagram: Will I have to be quarantined?
- Instagram: What to do if I have symptoms
- Infographic: COVID-19 Prevention and Treatment
- Social Media: Myth vs Facts – Family Testing at MTFs
- Social Media: Myth vs Facts – Social DistancingSocial Media: Myth vs Facts – Prescription Supplies
- Social Media: Myth vs Facts – Donating Blood
- Social Media: Myth vs Facts – MTF Patient Isolation
- Social Media: Myth vs Facts – Routine Appointments
- Social Media: Myth vs Facts – MTF Pharmacy Closures
- Social Media: Pharmacy Home Delivery Infographic
- Social Media: Pharmacy Home Delivery HandoutScreensaver: Pharmacy Home Delivery
- Social media: Myth vs Facts – Cyber Links
- Social media: Myth vs Facts – Employer VPN
- Social media: Myth vs Facts – Pharmacy Medication SupplySocial media: Helplines
- Social media: Myth vs Facts – Prescription Amounts
- Social media: Virtual Electronic Health Record
- Social Media: Myth vs Facts – COVID-19 Copayments
COVID-19 CHILDCARE PROVIDER TOOL KITS
- COVID-19 CCDBG Funding
- COVID-19 Child Care Status Map
- COVID-19 Child Care Considerations
- Child Care Emergency Preparedness Tool Kits
- Emergency Supply Kit
- Child Stress Tool Kit
- Evacuate vs. Sheltering for Child Care Providers
- School Emergency Drill Tool Kits
- Sample Child Care Relocation Agreement
- Child Care Provider Planning Guide
- Head Start Emergency Preparedness Manual
- Children’s Library Emergency Plan Guide
COVID-19 - 2020 HURRICANE SEASON TOOLKITS
- CDC 2020 Hurricane Guidance
- NACCHO 2020 Hurricane Season During COVID-19 Webinar
- Public Disaster Sheltering During COVID-19
- COVID-19 Information for Emergency Workers
- Red Cross – Preparing for Disaster During COVID-19
- COVID-19 Mass Care & Emergency Assistance Planning Considerations