To assist in preparing and responding to the 2009 Fall H1N1 Influenza Pandemic, ISC was on the front lines working in temporary Dispensing and Vaccination Centers as it deployed up to 10 staff members to aid in preparedness, training, reporting, and managing of staff and vital information for the second largest health department in the nation during the H1N1 pandemic. One ISC staff person, Joseph Monahan, performed exceptionally well. As one DVC Coordinator acknowledged, “the politeness and professionalism he conducted himself with as he eased client bottlenecks and handled issues was a refreshing resource during this emergency operation”.
ISC services during the campaign included providing a NIMS compliant organization structure, participation and training of staff in mass vaccination clinics, assistance in the management of staff in 7 distinct mass vaccination centers, and ensuring and tracking the delivery of vital medical supplies such as vaccine. Through these collaborative efforts, ISC and its client has been mentioned as a model and best practice for mass vaccination operations.
ISC Deployed as Planning Section Chief during Point of Dispensing Center Operations for the H1N1 Influenza Pandemic
ISC deployed to Point of Dispensing Centers to assist in operations during the H1N1 influenza pandemic. Upon client request, ISC acted as Planning Section Chief during multiple Point of Dispensing operations. In this capacity, ISC helped set incident objectives, compose and disseminate the Incident Action Plan, provide situational awareness to command, and capture and report vital operational information such as the number and type of patients receiving vaccinations. ISC staff exhibited such strong leadership and knowledge of Incident Command System tenets, that they been asked to assist in the revision of future operational plans.